SOP · Contractor-Facing
The step-by-step a member contractor follows to turn on conversion tracking for their own Facebook and Google ads. Written to be handed to the contractor or walked on a call.
The written steps below are current and complete. Screenshots get added to each step as they are captured; the words will not change.
Only contractors who run their own Facebook or Google ads. If you do not run your own ads, skip this; nothing here applies and nothing breaks.
What it does, in one line: it tells Facebook and Google, from your account, every time one of your ad clicks becomes a real lead, so the ad platforms can optimize toward people who actually call, and you can see true cost per lead. It runs server-side, so it keeps working even when a browser blocks the old tracking pixels.
What you do vs what TTS does: you do the parts that live in your own ad accounts: connect your accounts, get your Facebook values, paste them in, and create your Google conversion actions. TTS (your account manager) points the tracking automation at your Google conversion action and runs a test to confirm it all fires. Send your account manager the names of the Google conversion actions you create (last step below).
In your dashboard, open Launchpad (or Settings > Integrations) and connect the Facebook account or business that runs your ads. Approve the permissions it asks for.
business.facebook.com/events_manager).Your TTS account manager fills these two for you. Send them the Dataset ID and the token through a secure channel, never in a plain email or a group chat.
That is the whole Facebook side. The tracking automation already reads these two values, so there is nothing else to wire.
In Launchpad (or Settings > Integrations), connect the Google Ads account that runs your ads, and approve the permissions.
These live in your Google Ads account, not in your dashboard.
TTS Lead; that exact name is how your account manager finds it to wire it up. Set its category to Submit lead form or Lead.TTS Job Won, category Purchase or Qualified lead.Submit the "Turn on my Google ad tracking" form in your dashboard with the name of the conversion action you created (it should be TTS Lead). That notifies your account manager to do the one part you cannot, connecting that conversion inside the tracking automation. If you are on an onboarding call, you can just tell them there instead. Once they confirm, Google is live.
Your account manager runs a test the first time and confirms it with you. After that:
If you stop running ads, nothing here needs to change; it simply has nothing to report.
Only conversion signals leave your dashboard: that a lead happened, the matching click ID, and standard hashed contact details for matching. We never send a flat dollar amount on your behalf, so any value-based bidding is yours to set in your own ad accounts.